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00 / Ready-to-go infrastructure

Your receptionist and sales agent, always available

Aria answers calls and messages around the clock for businesses that cannot afford missed enquiries or slow follow-up. It qualifies leads, books appointments and records each conversation in your CRM, while your team remains available for a warm handover whenever needed.

Try the live demoBook a strategy call

Aria is an intelligent receptionist and sales agent for businesses that need every call and message handled, including outside office hours. It speaks six languages, answers common questions, qualifies enquiries, books appointments and logs transcripts in your CRM. Your team controls the scripts and rules, and can take over whenever a caller asks or the situation requires it.

a.AriaReceptionist and sales agentOnline
Example conversation

We are looking to connect our sales process with our CRM.

ARIAI can help with that. Which part of your current process creates the most manual work?

Your conversation starts here
  • ✓Available around the clock
  • ✓Six languages
  • ✓Warm human handover
  • ✓EU hosted

01Live demo

Speak to Aria in your browser

Allow functional cookies and microphone access to start a live conversation. Try a real request and hear how quickly the receptionist responds.

Try asking

  • Book a property viewing for Friday afternoon
  • Tell me your opening hours this weekend
  • Give me a quote in Spanish

Conversations in the demo are handled by Aria under the same privacy policy as this site. Do not share confidential information in a demo call.

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02Who it helps

Built for enquiries that cannot wait

Aria suits teams whose first response affects whether an enquiry becomes an appointment, a sales conversation or a missed opportunity.

  • Too many missed calls

    For businesses where staff are serving customers, travelling or working on site and cannot answer every incoming call.

  • After-hours demand

    For teams receiving valuable calls and messages outside office hours, at weekends or while the front desk is busy.

  • Slow sales follow-up

    For sales teams that need new leads contacted within minutes, qualified consistently and moved towards a booked conversation.

  • Multilingual callers

    For companies serving customers in English, Spanish, Dutch, French, Arabic or German without staffing every language on each shift.

03What is included

One system for reception and sales follow-up

Four connected modules handle each conversation from the first answer through qualification, calendar booking, CRM record and a warm human handover.

  • Intelligent receptionist

    Aria answers inbound calls and messages around the clock, follows your approved scripts and rules, qualifies what the customer needs and books, confirms or reschedules appointments directly in your connected calendar.

    Included

    • Around-the-clock answering
    • Lead qualification
    • Calendar booking
    • Common question handling

  • Sales follow-up agent

    New enquiries receive follow-up within minutes and move through your approved qualification flow. With consent, Aria can also reactivate older contacts, continue follow-up sequences and send practical appointment reminders and confirmations.

    Included

    • Follow-up within minutes
    • Approved follow-up sequences
    • Database reactivation
    • Reminders and confirmations

  • Connected channels

    Use the same approved operating rules across telephone calls, WhatsApp, web chat and SMS. Customers receive consistent answers wherever they begin, while your team can manage the resulting bookings and records through connected tools.

    Included

    • Telephone voice
    • WhatsApp messages
    • Website chat
    • SMS conversations

  • Team control

    Your team approves the scripts and operating rules, receives warm handovers when a caller asks or the situation requires one, and can review conversation transcripts in the CRM to keep oversight of every interaction.

    Included

    • Approved scripts and rules
    • Warm human handover
    • CRM conversation transcripts
    • Conversation reporting

See how Aria would handle your real enquiries

Try the live demo

04Integrations

Connect the tools your team already uses

Aria connects with common CRM, calendar, communication and orchestration tools, keeping appointments and conversation records inside the workflow your team already uses.

  • HubSpot
  • Salesforce
  • Pipedrive
  • GoHighLevel
  • Zoho CRM
  • Google Calendar
  • Microsoft 365
  • Calendly
  • Twilio
  • WhatsApp Business
  • Aircall
  • Slack
  • Microsoft Teams
  • Gmail
  • Outlook
  • Zapier
  • Make
  • n8n

Your exact integration scope is confirmed during deployment.

05Use cases

Adapted to the conversations your industry receives

The system follows the scripts, qualification questions and handover rules you approve for your market, customers and specific enquiry journey.

Real estate

Answer buyer enquiries, qualify what they seek and book or reschedule property viewings in the agent's calendar.

Clinics and practices

Handle common questions and book, confirm or reschedule appointments, with a human available whenever the conversation requires one.

Professional services

Collect the reason for an enquiry, answer approved common questions and arrange the right introductory appointment.

Hospitality and fitness

Respond outside office hours, answer routine questions and manage bookings across voice and messaging channels.

Home services

Answer while the team is on site, capture the customer's need and book the next available appointment.

B2B sales

Contact new leads within minutes, ask consistent qualification questions and book suitable prospects with the sales team.

06What changes

More conversations reach the right next step

The practical result is dependable coverage, prompt follow-up and cleaner records, without removing your team's control of important or sensitive customer conversations.

  • Every call answered

    Calls and messages receive a response around the clock, including outside normal office hours and at weekends.

  • Faster lead follow-up

    New sales enquiries can be contacted within minutes instead of waiting unanswered in an inbox for the team.

  • Appointments booked directly

    Qualified callers can book, confirm or reschedule an appointment directly in your connected calendar during the same conversation.

  • More team focus

    Routine questions and scheduling are handled consistently, while colleagues take over the conversations that need their personal judgement.

07Deployment

From your call flows to a working receptionist

Deployment is typically completed within a few weeks. We configure the system around your real enquiries, tools and escalation rules before launch.

  1. Early deployment

    Map the conversations

    We identify your main inbound and outbound conversation types, qualification needs, appointment flows, approved answers and the situations that must reach a person, then map the required journey.

  2. During configuration

    Set voice and scripts

    We configure the receptionist's languages, tone, approved answers and decision rules around your business. Your team then reviews what customers will hear and how each conversation should progress.

  3. Before launch

    Connect your tools

    We connect the agreed telephone, messaging, calendar and CRM tools so bookings, conversation transcripts and handovers arrive in the places where your team already works each day.

  4. Within a few weeks

    Launch with oversight

    We put the approved flows live, keep your team in control of scripts and rules, and operate the system as real conversations begin across the connected channels.

08Pricing

A deployment fee and monthly operating retainer

There is no public price list. Your quote reflects the work to configure Aria and the ongoing call and message volume it will handle.

  • One-time deployment

    Covers the initial configuration of your scripts, rules, channels, calendars, CRM connections and handover process.

  • Monthly operation

    Covers the ongoing operation of the receptionist and sales agents after the configured system goes live.

  • Volume based

    The monthly retainer is sized to the call and message volume your business expects the system to handle.

Talk to us

Request your quote

09Compare options

Aria, an answering service or voicemail

The difference is what happens after the greeting. Compare availability, booking, CRM records, language coverage, consistent handling, outbound work and how capacity scales.

Aria, an answering service or voicemail
AriaHuman answering serviceVoicemail
Around-the-clock availabilityIncludedDepends on contracted service hoursIncluded
Direct calendar bookingIncludedDepends on service scopeNot included
CRM transcript loggingIncludedNot includedNot included
Six-language coverageIncludedLanguage coverage varies by providerNot included
Consistent approved rulesIncludedDepends on training and staffingNot included
Consent-based outbound follow-upIncludedNot includedNot included
Scales with volumeIncludedNot includedIncluded

Included / Partly, see note / Not included

10Data and control

Designed for European operating requirements

Data handling, transparency and human oversight are part of the configured service from the beginning, not decisions left until after launch.

  • EU data hosting

    Aria is hosted in the European Union, keeping the service and its customer conversation data within EU-based infrastructure throughout operation.

  • GDPR compliant

    The system is GDPR compliant, with relevant requirements built into how customer conversations and their CRM transcripts are handled throughout operation.

  • EU AI Act discipline

    Callers are told they are speaking with an assistant, and deployments are built with EU AI Act obligations in mind.

  • Human always available

    A colleague can take over whenever the caller asks or the situation needs human judgement, with the available conversation context carried into the handover.

11Questions

Questions about Aria

How much does Aria cost for a business?
Aria is priced through a one-time deployment fee and a monthly operating retainer. The retainer is sized to the call and message volume the system will handle, so there is no public price list. Your quote covers the agreed configuration and ongoing operation, based on your channels, scripts, rules and expected usage.
Which languages can Aria speak with our callers?
Aria speaks English, Spanish, Dutch, French, Arabic and German. It can switch language with the caller, which helps businesses serve multilingual markets without routing every enquiry to a separate language queue. The approved scripts, common answers and qualification rules are configured around your business before the system goes live.
Can Aria transfer a caller to our team?
Yes. Aria provides a warm handover whenever the caller asks for a person or the situation needs human judgement. Your team remains in control of the scripts, rules and escalation points used to decide when that should happen. The aim is to handle routine volume while keeping a colleague available for conversations that need personal attention.
How does Aria handle our data and compliance requirements?
Aria is hosted in the EU and is GDPR compliant. It is built with EU AI Act obligations in mind, including transparency: callers are told they are speaking with an assistant. Conversation transcripts are logged in the CRM, and human handover remains available. The exact operating rules and connections are agreed as part of deployment.
How quickly can Aria be live for us?
Aria is typically live within a few weeks from kick-off. During deployment, we map the conversations it must handle, configure the approved scripts and rules, connect the agreed telephone, messaging, calendar and CRM tools, and prepare human handover. The system goes live after those flows and customer-facing answers have been reviewed.
What happens when Aria cannot answer a question?
Aria hands the conversation to a human colleague when the situation needs it. The same applies when a caller directly asks to speak with a person. Your team controls the approved answers, scripts and escalation rules, so the assistant does not need to improvise beyond the operating boundaries you set for it.
Which CRM and calendar tools can Aria connect?
Aria can connect with common CRM, calendar, communication and orchestration tools, including platforms listed on the product page. The goal is to book, confirm and reschedule appointments in your calendar and log each conversation with its transcript in your CRM. The exact integration scope is confirmed during deployment against your current setup.
Can Aria make outbound calls and messages legally?
Aria can handle consent-based outbound follow-up. This includes contacting new leads within minutes, reactivating older databases, and sending reminders or confirmations where the required consent is in place. Your approved campaign rules determine who can be contacted and for what purpose. Outbound activity should not be treated as permission to contact people without consent.
How is Aria different from an answering service?
Aria does more than take a message. It can answer around the clock, speak six languages, qualify the enquiry, book or reschedule an appointment and log the full conversation transcript in your CRM. It can also run consent-based outbound follow-up. A human answering service may provide some of these functions, but its hours, languages and booking scope depend on the provider.
Which customer communication channels does Aria support for us?
Aria supports telephone voice, WhatsApp, web chat and SMS. The same approved business rules can guide conversations across those channels, while appointments and transcripts connect back to your calendar and CRM. This gives customers more than one way to make contact without leaving your team to monitor separate, disconnected conversations.

12Keep exploring

Where to go from here

Other ready-to-go infrastructures

  • 01 / A real-estate operating system

    Dominium Global Real Estate System

    Dominium runs a real-estate business end to end: listings, buyer and investor CRM, multilingual lead follow-up, viewings, documents and reporting in one system built for agencies and developers selling across borders.

  • 02 / A local-business traffic system

    Local Business Traffic Magnet System

    A ready-to-go growth system for local businesses: a conversion-focused website, missed-call text-back, automated lead follow-up, review funnel and local campaigns, installed and run for you from a fixed monthly fee.

Solutions that extend it

  • 01 / Connect work, data and decisions

    Custom AI, LLM & Automation Implementations

    We put AI agents and automations to work on the repetitive steps between your systems: intake, follow-up, document handling, reporting. Each one runs inside your stack, with human checkpoints, audit trails and EU AI Act compliance built in.

  • 02 / Build a dependable client-acquisition engine

    Sales Optimisation, Client Acquisition & Growth Consulting

    We audit how leads enter, move through and leave your pipeline, then fix the funnel with the right mix of offer, follow-up, automation and sales coaching. Measured in booked meetings and closed revenue, not in vanity metrics.

Need something that does not exist yet?

The ready-to-go products cover the most common needs. When your process needs something built around it, the four solution pillars are how we do custom work, with the same team and the same standards.

See the solutions

Keep exploring

Related pages

Next step

See how Aria would handle your real enquiries

Bring your busiest call types, common questions and current tools. We will map what Aria can handle, where your team takes over and what deployment would involve.

  • GDPR compliant
  • 100% confidential

Tell us about your business

We reply within one business day. Your details are used only to prepare the call and handled as described in our privacy policy.